Terms and Conditions

The site is owned and operated by Pickleberry Papercrafts Ltd.

We have made every effort that the website is free from viruses.

If you would like to ask us anything about terms or conditions, or comments regarding the website and its products, please contact us.

Postage & Packaging

Pickleberry Papercrafts uses Royal Mail, with deliveries normally arriving within 3-4 days. The standard delivery charge is £3.50

 Orders over £80 are delivered free. If you live in the area, you also have an option to pick-up your order from our workshop.

Payment

All orders must be paid for prior to delivery - payments can be made using most major credit cards on-line or by telephone.

Cancellation of Order

You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy) Our terms and conditions do not effect your statutory rights.

Accuracy of Content

Pickleberry Papercrafts have taken every care on the preparation of the content of this website to ensure that all prices, description and products displayed, are correct at the time of publishing. Every product photo has been carefully chosen to show as true accuracy of the colour as possible, but colour can vary slightly depending on the monitor used to view the item.

Product Guarantees

We always honour the manufacturers guarantee period where offered.

Availability

All items shown are subject to availability. We will contact you as soon as possible if the items you’ve ordered are not available, by email.

Returns Policy

We hope you will be pleased with your purchase, should you wish to return anything bought from Pickleberry Papercrafts, we will be happy to exchange or refund your purchase, providing you return your purchase within 7 days of receipt and in the original undamaged packaging.

PLEASE NOTE

We will refund the price of the item to the purchaser or exchange the product once we have received the item. A refund of the delivery charge will only be given in the instance of incorrect or faulty goods.

All items are checked before dispatch.

Contact Us

If you would like to ask us a question or make a comment or you prefer to place an order by telephone, please contact us through one of the following methods. Please also visit us at our workshop in North Street, Faversham, Kent.

By Email
You may email us with your query or comments and we will respond within 48 hours of receipt.
Click this link – info@pickleberrypapercrafts.co.uk

By Telephone
We are on hand for your enquires between 10.00am and 4.00pm, Monday, Tuesday, Thursday, Friday and Saturday. Please call our customer services. Telephone (UK) 01795 597757

Visit Pickleberry Papercrafts
Our workshop is situated in a beautiful countryside location just outside the medieval town of Faversham.
Along with the visiting us, you might be interested in visiting nearby Brogdale Farm which hosts the largest fruit collection in the UK & Macknade Craft Centre which has a magnificent variety of fresh foods & grocery items sourced locally & internationally. Need an unusual ingredient? You’ll be likely to find it there!

Company No. 6870659, Registered in England & Wales.

Registered Office: 7 Quickstep Close, Sittingbourne, Kent, ME10 2ET.